Privacy Policy

At ToyLearn, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, billing and shipping address, and payment information when you place an order.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited on our site.
• Cookies & Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including sending order confirmations and shipping updates.
• Provide customer support and respond to inquiries.
• Personalise your shopping experience and recommend relevant products.
• Send promotional emails and newsletters (you may opt out at any time).
• Improve our website, products, and services through analytics.
• Comply with legal obligations and prevent fraudulent transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting business, such as:

• Payment processors (e.g., Razorpay, Stripe) for secure transaction handling.
• Shipping and logistics partners to deliver your orders.
• Email marketing platforms for promotional communications.
• Analytics providers to understand website usage.

All third parties are contractually obligated to keep your information confidential.

4. Cookies

We use cookies to improve your experience on our site. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies through your browser settings; however, some features of the site may not function properly without them.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete the personal data we hold about you.
• Withdraw consent for marketing communications at any time.
• Request data portability where applicable.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at privacy@toylearn.com.

7. Children's Privacy

Our website is intended for use by adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take corrective action.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: